First I'd like to address what makes a quality professional lawn care business.
Honesty is by far the most important virtue between clients and the business they choose. Companies must hold their workers accountable for their mistakes. It's a business's responsibility to hire employees with good ethics and morals. The work force is very vital to the customer, good employees maintain the BEST lawns. Customer's need to screen lawn care companies' policies, laborers, previous customer reviews and judge them accordingly.
Communication with clients establishes a healthy relationship. Emails, Phone calls, and text messages need to be sent from time to time. That way any problems or praises can be assessed. Without a wonderful group of people a business can't exist. A great company takes pride in treating their customers and employees with the upmost respect.
Skill makes the grass stripe, shine, edge, and stand out in your neighborhood. Taking time to train employees the arts of lawn care makes them their best. You can't sculpt a master piece without the right equipment, always make sure lawn care companies are equipped well to handle the services you are requesting.
Reliability wins neighborhoods, most solo companies will go out of business unfortunately. This is due because lack of staffing and no systems in place to replace. In a small company and even sometimes in big companies. The one man in charge of the operations falls sick, ill, or has to take time off for a loved one. A lot of times that company's perfromance rapidy dwindles and goes out of business. Systems have to be in place to teach, grow, and maintain a company. It's a disservice to the customer and employee if owner's don't create great work cultures.
You set the market's performance in your area, you have the right to hire and fire any lawn service. Don't let companies take advantage of you, but stay loyal to companies that perform professional timely services. It's their living for your leizure
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